A few weeks ago I found out that I was a 2011 “Best of Weddings” Pick for The Knot! Click here to take a look at my posting on The Knot.
This is super exciting since I only started using The Knot a few months ago, but all my brides left me the most fabulous reviews. Thank you so much for your awesome reviews, they mean a lot to me, and without them I would have not received this award! Plus I think that it is great for prospective clients to be able to read about other couples’ experiences with a photographer.
Loving the photography is the first step, but brides and grooms should also make sure they are hiring someone they feel they can trust, someone who is an artist, but also understands the importance of great customer service. For me this is an easy one – I treat my clients the way I would want to be treated and I try to make my business as hip as it can be so that it speaks to people just like me. If I were the customer, what would I want? In my experiences as a customer/client, I realize how some businesses just miss the mark, while others such as Apple and Kimpton Hotels keep me coming back for more and more….
by kristin